1.1 The delivery times of the goods to the Transporter will depend on the payment method chosen by the Customer. After the payment of the order the goods will be delivered to the Transporter and delivered to the Customer within an average indicative time of 2/4 working days after the date of the booking of the payment chosen by the Customer. Under no circumstances shall Climatecstore be held responsible for late or non-delivery attributable to PASSALACQUA TRASPORTI or TNT GLOBAL EXPRESS SPA or to causes of force majeure or unforeseeable circumstances.
1.2 CLIMATECSTORE may, at its discretion, decide to make more partial deliveries. In this case, the purchaser will not be charged with any additional cost in respect to that provided for a single delivery.
1.3 The ordered products will be delivered in the original design however CLIMATECSTORE, upon notice from the supplier, reserves the right to make changes to the Products that do not alter or improve their functionality.
1.4 If delivery is not possible, within thirty (30) days, the order can be canceled. If all payments have been made, these will be returned by us within 30 (thirty) days.
1.5 Upon delivery of the goods, the Customer is required to check: that the number of packages delivered corresponds to what is indicated in the transport document. that the packaging is intact and not altered even in the closing strips. In the event of tampering and / or breakage, the Customer must immediately contest the shipment and / or delivery by putting the word "GOODS CONTROL RESERVATION" on the copy of the delivery document to be returned signed to the carrier or other operator. The Customer is required to report any damage within 7 (seven) days from receipt of the goods, to the following contact details by sending a photo of what was received: info@climatecstore.com - cell. 345 3980269 (Whatsapp service)
Number 095 393375
2.1 All the prices of the Products contained in the online catalog of the "Web Shop" section are expressed in Euro. The shipping cost is offered for FREE for orders over € 249 (excluding islands). For expenses less than 250 euros the cost is € 8 for amounts between € 1 and € 100, € 15 for amounts between € 101 and € 149 and € 20 for amounts between € 151 and € 249 EUR. For cash on delivery the collection costs will be 3% of the total amount. The Products are sold at list prices in effect at the time the order is issued.
2.2 CLIMATECSTORE reserves the right to vary the shipping costs by prior quote or by telephone notice for deliveries to particularly inconvenient locations that require logistic porterage implementation by the courier.
2.3 The buyer agrees to reimburse CLIMATECSTORE for any additional expenses that it has had to incur for shipments or movements caused by a failure by the buyer to comply with the agreements made for the date, time and place of delivery.
3.1 The payment of the Products can be made exclusively through PayPal, Bank Transfer or cash on delivery.
3.2 CLIMATECSTORE allows the purchaser to execute online payment in absolute safety thanks to an automatic encryption system of the information entered and the assistance of an external provider.
3.3 The credit card information will be provided by the buyer during the order issuing procedure.
3.4 In case of cash on delivery, the payment (including the 3% surcharge on the total order) must be made to the Courier exclusively in cash. NOTHING in more than indicated at the time of the order will be due by the Customer to the Courier and / or VENTEC SRL S.r.l. It is not allowed to send goods in cash on delivery to a different person. The mark is not provided for orders with items on order not present in the warehouse.  Furthermore, based on the new legal regulations that have come into force, it is not possible to pay in cash amounts exceeding € 2999.00. In case of cash on delivery, payment must be made to the Courier, upon receipt of the order, necessarily in cash